Frequently Asked Questions
Everything you need to know about shopping with Shop Fancy.
What are your standard shipping times?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items in their original packaging. Simply visit our Returns Portal to start your request.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, Shop Fancy ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How do I contact customer support?
Our support team is available via email at support@shopfancy.com or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.